Event FAQs

Does IAQA offer any type of registration discount?

Yes! Take advantage of the early bird pricing and register by December 9, 2019. Online registration, including complete payment, must be received by this date to qualify for the early bird registration discount. Pre-registration is strongly encouraged and ensures timely processing of your registration.

IAQA members also receive discount registration rates saving up to $150. View the member rates

What forms of payment will IAQA accept for my registration?

IAQA will accept Visa, Mastercard and American Express as well as checks made payable to IAQA (drawn on a US bank check in US dollars). Full payment must accompany all online registration. If you would like to pay by check, click the 'Pay Later' option at the end of the registration process. Please print a copy of your confirmation page and submit, along with a check payable to IAQA to:

Attn: Marci Knapp, Meeting Manager
1120 Route 73, Suite 200
Mount Laurel, NJ 08054

Note: Registration fees paid via check must be received by January 22, 2020. If payment is not received by this date, registrations will be canceled.

I'm having trouble registering. Who can I contact?

For questions or concerns regarding registration, please contact IAQA Meeting Manager, Marci Knapp at mknapp@iaqa.org

I can no longer attend IAQA’s 2020 Annual Meeting & Expo and need to cancel my registration. How do I receive a refund?

Cancellation requests must be sent in writing to mknapp@iaqa.org by January 22, 2020. Cancellations are subject to a $75 per person service fee that will be deducted from your refund. Refunds are not available after January 22, 2020, under any circumstances, unless previously approved by IAQA Meetings staff.

Please forward written requests to mknapp@iaqa.org.

When will Certificates of Attendance and CECs be provided?

Certificates and CECs will be provided approximately 3 weeks after the event.


What are the onsite registration hours?

Tuesday, February 18: 7:00 AM – 5:00 PM
Wednesday, February 19: 7:00 AM – 6:00 PM
Thursday, February 20: 7:00 AM – 6:00 PM
Friday, February 21: 7:00 AM – 12:00 PM


When is the Exhibit Hall open?

Tuesday, February 18 Exhibitor Set-Up: 12:00 PM - 5:00 PM
Wednesday, February 19 Unopposed Exhibit Hours:
Breakfast: 7:00 AM - 8:00 AM
Lunch: 12:00 PM - 2:00 PM
Welcome Reception: 6:00 PM - 8:00 PM
Thursday, February 20  Unopposed Exhibit Hours:
Breakfast: 7:00 AM - 8:00 AM
Lunch: 12:00 PM - 2:00 PM
Friday, February 21 Unopposed Exhibit Hours:
Breakfast: 7:00 AM - 8:00 AM
Exhibitor Break-Down: 9:00 AM - 12:00 PM


Where can I find IAQA on social media?

Use hashtag #IAQA2020 to connect with other attendees and share your experiences throughout the event!

Follow us on Facebook.

Follow us on Twitter.

Join our LinkedIn group.

Where is the meeting location?

Palm Beach County Convention Center
650 Okeechobee Blvd.
West Palm Beach, FL 33401
Phone: (561) 366-3000
Website: www.pbconventioncenter.com